Frequently Asked Questions
Of course! No matter how simple or complex your tax situation is, we can help. Many of our clients engage with us simply because they don’t have the time or comfort level to do their taxes on their own. That is what a CPA is for after all!
When clients say, “I want someone local,” that often means they want someone that understands their unique state and local tax issues OR they have really only received the full attention of their CPA in face-to-face meetings. Dark Horse has hired a diverse range of CPAs that have worked with every state in the USA and a variety of complex issues, ensuring that we can service clients from ANYWHERE in the USA. Additionally, we’re extremely confident that our cloud-based service delivery model will result in you receiving a much higher level of attention throughout the year from your Dark Horse CPA than you got from your previous tax professional.
Yes, we can! In 99% of cases, they go hand-in-hand. We want to ensure our tax strategies work for both you AND your business, so having us engaged on both levels is a critical step to ensure we are maximizing your tax savings each tax year.
Absolutely. While anyone with enough experience, training, ethics and intelligence can be competent to prepare your tax return, it is more likely that an EA or unlicensed tax preparer will be lacking in one or more of these areas. As CPAs, we are held to the highest professional standards, as well as education and experience requirements. Having said that, Dark Horse is differentiated among CPA firms through our proprietary service delivery model that has earned us a Net Promotor Score of 90% versus the industry average of 38%.
Absolutely! We’ll get all of those overdue tax returns filed for you and we’ll work with the IRS and state tax authorities on your behalf to reduce any penalties to the maximum extent allowable.
Of course! We provide unparalleled tax audit representation that will result in you getting the most favorable outcome possible. Furthermore, we deal directly with the IRS or state on your behalf so you don’t have to worry about being put on the spot and disclosing information that will harm you. Think of us like an attorney representing you before the IRS or state.
The short answer is no. The long answer is that we’re able to keep our prices extremely competitive with a much higher value proposition by working in a cloud-based environment. We’ll ask that you upload your documents to our secure client portal as this creates indispensable efficiencies in preparing your tax returns, as well as the fact that you will remain the custodian of those documents for peace of mind. We can help you figure out how to digitize those documents, even if you don’t have a scanner. Last, all of your tax documents and tax returns will be saved in the secure portal, allowing for easy access in the future.
Not at all! Our entire process can be done in the comfort of your home. Any document that we will need you to sign can be electronically signed. All documents (tax documents, tax returns, engagement letters, IRS correspondence, etc.) are saved to your secure portal, accessible at any time.
Yes, we do! We have a couple options based on your preference. We can provide you a review via email, a video recording of your CPA walking through your return, or a 1-to-1 meeting.
Yes, we do! We have a couple options based on your preference. We can provide you a review via email, a video recording of your CPA walking through your return, or a 1-to-1 meeting.
Prices range based on the scope of the engagement. We do offer a unique price quote tool on our website found here to give you an idea. Generally, it’s based on your income/deduction sources, how many states you need to file in, and if there are any unique situations with your return. If you are curious, you can always request a quote from us here.
No, we do not. The reason is that the tax returns we prepare for clients have too much at stake to do all in one-sitting. We prepare your returns thoughtfully, review them for quality and accuracy and then evaluate them strategically to make sure you're getting the best result possible. It's impractical (and impossible) to try to do this while you're sitting across from us. Also, you've got better things to do than sit around while we prepare the returns anyway.